DiluteTrade Management Services is committed to protecting your privacy. We collect certain personal and financial information to provide you with the best possible service. The types of information we may collect include:
Full name
Email address
Phone number
Home or business address
Date of birth
Government-issued ID (e.g., passport, driver's license, or national ID)
Bank account details (for payments or profit remittance)
Trading account details (e.g., MT4/MT5 credentials, broker information)
Investment capital and transaction history
Payment history and billing details
IP address
Device and browser information
Access times and pages visited
Location data (when applicable)
Emails, messages, and customer service interactions
Feedback and survey responses
Call records (when customer support or advisory calls are recorded for quality assurance)
We may receive information about you from third-party platforms (e.g., brokerages, payment processors, or identity verification providers), where you have authorized the sharing of such information.
We treat all client information as confidential and take reasonable steps to protect it. However, we may disclose information if required by law or regulatory authority.
We may share your information with trusted service providers to facilitate our services. We ensure that these partners maintain the same level of data protection and security as us. Additionally, we may disclose information as required by law or to protect our rights and interests.We may share your information with trusted service providers to facilitate our services.
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at
info@dilutetrademanagementservices.com
Location: 228a High Street North High Street North, London, England, E12 6SB