We collect various types of information to deliver our services effectively:
Full name
Email address
Phone number
Residential or business address
Government-issued identification (e.g., national ID, passport)
Trading platform details (e.g., MT4/MT5 login credentials)
Wallet addresses (for crypto transactions)
Investment capital details
Bank account or payment method (for fiat transactions)
IP address
Browser and device information
Access times and pages visited
Communication records
We may receive data from trusted third parties (e.g., exchanges, identity verification platforms, or payment processors) where legally permitted or authorized by you.
We use the information we collect to:
Provide and manage your investment portfolio
Verify your identity and comply with KYC/AML regulations
Communicate with you about your account, performance reports, and updates
Process transactions and withdrawals
Improve our services, security, and user experience
Comply with legal and regulatory obligations
We implement robust security measures to protect your data, including:
SSL encryption for all web traffic
Two-Factor Authentication (2FA)
Secure storage of client funds and wallets
Regular system audits and updates
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We do not sell or rent your personal data. We may share your information with:
Regulatory authorities (when legally required)
Third-party service providers (e.g., payment processors, exchanges) strictly for service delivery
Legal representatives in case of fraud or disputes
All third parties are contractually obligated to handle your data securely and in compliance with applicable laws.
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information
Withdraw consent for data processing
Object to the use of your data for specific purposes
File a complaint with a data protection authority
To exercise any of these rights, please contact us at the details provided below.
We retain your personal and financial data only as long as necessary for:
Providing our services
Meeting legal, tax, or regulatory requirements
Resolving disputes and enforcing agreements
When no longer needed, we securely delete or anonymize your data.
Our website may use cookies to enhance your experience, analyze traffic, and improve functionality. You may choose to disable cookies via your browser settings, but this may affect certain features of the website.
We may update this Privacy Policy occasionally. Changes will be posted on our website with a new effective date. We encourage you to review it regularly.
For questions or concerns about this Privacy Policy, please contact us:
Email: info@dilutetrademanagementservices.com
Office Address: 228a High Street North High Street North, London, England, E12 6SB
By using our services, you agree to the terms of this Privacy Policy.